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Email Address

alphawatchespk@gmail.com

Call Us

+92 370 9019916

Address

Islamabad

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Common queries answered

Frequently asked Questions

F.A.Q.

Got Questions?
We’ve Got Answers!

Find everything you need to know about our watches, shipping, and warranty—all in one place. Quick, clear, and hassle-free!

Alpha Watches is a premium yet affordable watch brand in Pakistan, offering high-quality timepieces, including classic and smartwatches. We focus on style, durability, and accessibility, ensuring luxury is within everyone’s reach.

Placing an order is simple! Visit our website [alphawatches.shop](https://alphawatches.shop), browse our collection, add your desired watch to the cart, and proceed to checkout. Follow the payment instructions, and you’ll receive an order confirmation.

Yes! We provide an *open-box delivery* service, allowing you to inspect your watch before accepting the order. This ensures you receive exactly what you ordered with complete peace of mind.

We accept multiple payment options, including:
– Cash on Delivery (COD)
– Bank Transfers
– Credit/Debit Cards
– Mobile Wallets (JazzCash, EasyPaisa, etc.)

We offer a hassle-free *return and exchange policy* within a specified period (e.g., 7 days) if the product is unused and in its original packaging. If you receive a defective or incorrect item, contact us immediately for a resolution.

es! All Alpha Watches come with a *warranty* to ensure customer satisfaction. The warranty covers manufacturing defects but does not cover accidental damage, water damage (unless specified), or normal wear and tear. receive a defective or incorrect item, contact us immediately for a resolution.

Delivery typically takes *2–5 business days* depending on your location. We offer *free or minimal delivery charges*, depending on ongoing promotions and the destination city.
normal wear and tear. receive a defective or incorrect item, contact us immediately for a resolution.

Yes, most of our watches have varying degrees of *water resistance*. Please check the specific model’s details for its exact water resistance rating. However, we recommend avoiding prolonged exposure to water for non-diving models. ongoing promotions and the destination city.
normal wear and tear. receive a defective or incorrect item, contact us immediately for a resolution.

You can reach our support team through:
– *WhatsApp* +923709019916
– *Email:* (alphawatchespk@gmail.com)( support@alphawatches.shop )
– *Social Media DMs* (Facebook, Instagram, TikTok) water for non-diving models. ongoing promotions and the destination city.
normal wear and tear. receive a defective or incorrect item, contact us immediately for a resolution.

All Pakistan Shipping

Best Customer Support

Easy 30 days returns

30 days money back guarantee

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