At Alpha Watches, your privacy is our priority. We are fully committed to protecting your personal information and being transparent about how we collect, use, and store your data.
By using our website [alphawatches.shop], you agree to the terms described below.
📥 Information We Collect
When you place an order or contact us, we collect the following information:
- Full Name
- Phone Number
- Email Address
- Shipping Address
- Optional Account Information (if you create an account)
This data helps us process orders smoothly and provide better service.
🔄 How We Use Your Data
We use your information to:
- Deliver your products and track your orders
- Contact you regarding your purchase
- Offer discounts, updates, or promotional offers
- Improve your shopping experience through analytics
- Prevent fraud and ensure website security
We do not sell your personal data to any third party.
🚚 Data Sharing Policy
We only share limited information (name, phone number, and address) with trusted delivery partners (like courier companies) to successfully deliver your order.
We do not share your data with marketing agencies, third-party sellers, or advertisers.
💳 Payment & Security
Your payment information is processed through secure and verified payment gateways such as JazzCash, Easypaisa, and Bank Transfer.
We do not store or have access to your card or bank account details.
👤 Account & Guest Checkout
Customers can choose to:
- Create an account for a personalized shopping experience, or
- Checkout as a guest without creating an account
In both cases, your data is handled with the same level of security and privacy.
📣 Promotional Messages
We may occasionally send you promotional messages via SMS, WhatsApp, or Email — but never in a way that annoys or spams you.
You can opt out anytime by messaging us directly.
🍪 Cookies & Analytics
Our website uses cookies and tracking tools to:
- Improve loading speed
- Understand user behavior
- Show relevant offers or promotions
Cookies do not store personal data and can be turned off in your browser settings.
📁 Data Retention
We keep your order and contact data for record-keeping, returns, and loyalty tracking.
If you wish to delete your information from our database, you can contact us anytime.
📞 Contact Us
If you have any concerns about your privacy or want your data removed, contact us:
📱 WhatsApp / Call: +92 370 9019916
📧 Email: alphawatchespk@gmail.com
We respect your trust. By shopping with Alpha Watches, you’re not just buying a watch — you’re becoming part of a secure and responsible brand experience.
